About customization:

Please contact customer service before customization and send your country, customized size and product link,We will calculate the price for you.

About packaging:

Carpets are equipped with vacuum packaging bags, and it is common to see that the fibers on the carpet are not fluffy enough and there are also some wrinkles. Please lay it flat for 3-7 days and patiently wait for its recovery.

Regarding size:

machine cutting, there will be an error of 1~3CM,
Regarding chromatic aberration: different lighting, scenes, and shooting equipment may cause some chromatic aberrations. Thank you for your understanding.

Skin friendly materials provide you with just the right amount of enjoyment, stepping on the gentle clouds.

The fluff is dense and comfortable, the blanket surface is fine, and the touch is skin friendly, soft, and comfortable for the feet.

We recommend using a vacuum cleaner or cloth. When cleaning is necessary, please clean it by hand and use a hair dryer to loosen the plush. Not machine washable (may cause carpet layering).

PAYMENT:

1. We accept payment by Credit Card, Bank Transfer and other payment that AE supports.
2. Please list your special requirements (color, packages, etc.) when placing the order, or leave a message to us.

SHIPMENT:

1. Please be sure your shipping address is correct. Please leave us your available phone number. It is required by the Post Office of China when filling out the shipping form!!
2. Normally, we will FREE SHIP the package via seller's shipping methods. Please contact us if you want to ship by other shipping models, such as DHL, UPS, FedEx, EMS, etc. when placing the order.

DELIVERY TIME:

All items will be shipped out within 3-5 business days.
By Airmail: 15-20 days to ASIA, Europe, North America
By DHL, UPS, FedEx: 3-5 business days to most of countries

RETURNS & WARRANTY:

1. We will check the item carefully before shipping.
2. If you are not satisfied with the item for any reason, please contact us. We will either send you a new one or refund the money as soon as we receive the returned item.

FEEDBACK:

If you have a pleasant buying experience in our store, please leave a positive feedback for our products and services with 5-star rating.
Please feel free to contact us for any problem and give us a chance to solve it before leaving a negative feedback. Your understanding is highly appreciated.